Privacy Policy
Effective date: January 1, 2026
Last updated: August 9, 2026
1. Introduction
Zhejiang Xinke Medical Technology Co., Ltd. (hereinafter referred to as "we") values the protection of user privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Please read this Privacy Policy carefully before using this website. By using this website, you agree to the terms of this Policy.
2. Scope of Application
This Privacy Policy applies to the www.xinkecn.com website.
If you are visiting our international website www.xinkecn.com, please refer to the International Privacy Policy.
3. How We Collect Information
3.1 Information You Provide Voluntarily
When you contact us through the website inquiry form, we collect the following information:
| Information Type | Collection Scenario | Purpose | Required |
|---|---|---|---|
| Name | Inquiry form | To contact you | Yes |
| Email address | Inquiry form | To send replies | Yes |
| Company name | Inquiry form | Business records | No |
| Phone number | Inquiry form | Phone contact | No |
| Inquiry content | Inquiry form | To respond to questions | Yes |
| Products of interest | Inquiry form | To provide solutions | No |
3.2 Information Collected Automatically
When you visit our website, we automatically collect the following information:
| Information Type | Purpose |
|---|---|
| IP address | Security protection, statistical analysis |
| Browser type | Website optimization |
| Visit time | Traffic analysis |
| Pages visited | Content optimization |
| Referring website | Traffic analysis |
3.3 Cookies
We use cookies to improve your browsing experience. See the Cookie Policy for details.
3.4 Information We Do Not Collect
We do not collect the following sensitive information:
- ID card numbers
- Bank account information
- Health information
- Biometric information
- Information about minors
4. How We Use Information
We use the information we collect for the following purposes:
| Purpose of Use | Legal Basis |
|---|---|
| Responding to your inquiries and requests | Your consent / Performance of a contract |
| Sending product information and technical materials | Your consent |
| Improving the website user experience | Legitimate interests |
| Analyzing website visits | Legitimate interests |
| Ensuring website security | Legitimate interests |
| Complying with requirements of laws and regulations | Legal obligation |
5. Information Storage
5.1 Storage Location
Your personal information is stored on servers located within China.
5.2 Storage Period
| Information Type | Storage Period | Notes |
|---|---|---|
| Inquiry records | 5 years | Counted from the end of the contract |
| Access logs | 12 months | Required for security audits |
| Cookie data | Up to 12 months | See the Cookie Policy for details |
5.3 Deletion Requests
You may request deletion of your personal information at any time. Please contact us through the following channels:
- Email: privacy@xinkebio.cn
- Phone: 0579-XXXX-XXXX
We will process your deletion request within 15 business days of receiving it.
6. Information Protection
We take the following security measures to protect your personal information:
6.1 Technical Measures
- ✓ Encrypted transmission: HTTPS encryption across the entire site
- ✓ Access control: Strict permission management
- ✓ Log auditing: Regular security audits
- ✓ Data backup: Regular data backups
6.2 Organizational Measures
- ✓ Employee confidentiality agreements
- ✓ Regular security training
- ✓ Emergency response mechanisms
6.3 Data Security Incidents
In the event of a personal information breach, we will:
- Promptly activate the emergency response plan
- Report to regulatory authorities as required by law
- Notify affected users
7. Information Sharing
7.1 We Do Not Sell Your Information
We do not sell your personal information to any third party.
7.2 Circumstances in Which We May Share Information
We may share your information in the following circumstances:
| Recipient | Purpose | Legal Basis |
|---|---|---|
| Cloud service providers | Data storage | Data processing agreement |
| Email service providers | Sending replies | Data processing agreement |
| Requirements of laws and regulations | Cooperation with regulatory authorities | Legal obligation |
7.3 Third-Party Services
We may use the following third-party services:
- Alibaba Cloud (server hosting)
- Statistical analysis services
All of these service providers have signed data processing agreements and are committed to protecting your information.
8. Your Rights
You enjoy the following rights with respect to your personal information:
8.1 Right of Access
You have the right to obtain a copy of the personal information we hold about you.
8.2 Right to Rectification
If your information is inaccurate or incomplete, you have the right to request its correction.
8.3 Right to Erasure
In the following circumstances, you have the right to request the deletion of your information:
- The purpose of collection has been fulfilled
- You have withdrawn your consent
- The processing of the information is no longer necessary
8.4 Right to Withdraw Consent
You may withdraw consent previously given at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
8.5 Right to Lodge a Complaint
If you believe that our processing has infringed upon your rights and interests, you have the right to lodge a complaint with the following authorities:
- Zhejiang Provincial Communications Administration
- Illegal and Harmful Information Reporting Center of the Cyberspace Administration of China
8.6 How to Exercise Your Rights
Please contact us through the following channels:
- 📧 Email: privacy@xinkebio.cn
- 📞 Phone: 0579-XXXX-XXXX
- 📮 Address: No. 133 Lengshui Road, Jinpan Development Zone, Jinhua, Zhejiang Province, China
We will respond within 15 business days of receiving your request.
9. Protection of Children
Our website is intended for business customers and is not directed at children under the age of 14.
If you are a parent or guardian and discover that your child has provided personal information to us without authorization, please contact us immediately. We will delete the relevant information as soon as possible.
10. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please read the privacy policies of the third-party websites.
11. Policy Updates
We may update this Privacy Policy from time to time. The updated policy will be posted on this page.
In the event of material changes, we will notify you through the following channels:
- An announcement on the website homepage
- Email notification (if we have your email address)
Please review this policy periodically to stay informed of the latest changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
| Item | Details |
|---|---|
| Company name | Zhejiang Xinke Medical Technology Co., Ltd. |
| Address | No. 133 Lengshui Road, Jinpan Development Zone, Jinhua, Zhejiang Province, China |
| privacy@xinkebio.cn | |
| Phone | 0579-XXXX-XXXX |
| Fax | 0579-XXXX-XXXX |
13. Other Versions
This Privacy Policy was last updated on August 9, 2026